AI Transformation Section Layouts
Two redesigned sections for review
The AI Agency Framework
Process overview up top, detailed phase descriptions below
The AI Agency Framework
Our engagement follows four phases, with leadership checkpoints between them. You set the direction. Your people drive the change. We provide the method, the science, and the engineering.
Engage
Leadership
Orient
Your People
Activate
Your People
Implement
Your Organisation
What happens in each phase
Four phases, with leadership checkpoints between them. You set the direction. Your people drive the change.
Engage
LeadershipWe start with leadership. What are your strategic objectives? What does success look like? What constraints are real, and which are assumed? This conversation anchors everything that follows.
Output: A clear brief with strategic objectives, success criteria, and boundaries.
Orient
Your PeopleWe assess your workforce across two dimensions: their capability with AI, and their motivation to engage with it. We find the pockets where momentum and opportunity overlap, and bring you five concrete opportunity streams to consider.
Output: Five prioritised opportunity streams, each with a user group, problem, and conditions for change.
Steer — Leadership reviews findings. You decide what to pursue first.
Activate
Your PeopleWe run focused sprints with chosen teams on real problems. This happens in a protected space. No policy changes required. No system integration yet. The goal is to answer one question first: does this genuinely benefit our people and our outcomes?
Output: Tested prototypes with real user feedback, evidence of impact, and clear recommendations.
Steer — What worked? Implementation strategy developed together.
Implement
Your OrganisationWhat works in the lab gets built into the organisation. Through this phase, your organisation builds genuine internal capability and ownership. Our role progressively reduces as yours grows.
The goal is not a finished project. It's momentum that belongs to your organisation.
Workforce AI Readiness
Dimensions explained first, matrix as the payoff
Workforce AI Readiness
We assess your organisation across two independent dimensions. Together they give a richer picture than any single-axis approach, and they tell us exactly where to focus.
AI Capability
How your people use AI today
Search
Using AI like a search engine. Ask a question, get an answer.
Co-work
AI integrated into daily work. Connected to systems, collaborating on tasks.
Orchestrate
Designing and directing AI agents that work autonomously.
Capability isn't a one-way ladder. Even an orchestrator returns to search mode when encountering something genuinely new.
AI Motivation
Why your people are (or aren't) engaging
Resistant
Wary, overwhelmed, or unconvinced. AI feels like a threat to competence and identity.
Open
Curious and willing. Momentum is present but needs direction and support.
Energised
Self-driven, experimenting freely, bringing others along.
No position is inherently better or worse. Each represents a legitimate starting point and a different lever for change.
| Resistant | Open | Energised | |
|---|---|---|---|
| Orchestrate | Redirect | Channel | Unleash |
| Co-work | Support | Equip | Empower |
| Search | Reassure | Inspire | Accelerate |
Motivation tells us the entry point. Capability tells us the pathway. Together, they show us where your best opportunities for change are hiding.